Indicators
e-Democracia
A. Citizen Participation
- A1. Citizen Satisfaction
- A2. Services that Promote an effective Citizen Participation
- A2-1. Variety and quality of channels of communication
- A2-10. Collaborative work between RLAs
- A2-2. Use of e-mails
- A2-3. Use of chats/forums
- A2-4. Quality of feed-back
- A2-5. Citizen requests
- A2-6. Electronic voting
- A2-7. Queries and on-line voting
- A2-8. Use of general registry
- A2-9. TICS supported Collaborative Work
B. Culture of Participation
- B1. Promotion
- B2. Training/Education/Formation
C. Transparency
- C1. Accessibility
- C1-1. Number of visits per population
- C1-2. Level of interaction
- C1-3. Quality of accessibility
- C1-4. Type of Information and Documentation available
- C1-5. Frequency of Updating of Digital Documentation
- C1-6. Multi-Channel Capability
- C2. Organization
- C2-1. General Strategy
- C2-2. Job description changes
- C2-3. Job promotions, training changes
- C2-4. Institutional infrastructure
- C2-5. Equipment and Technical Support of the representatives
- C2-6. Personalized web of representatives
- C2-7. Digital signature
- C2-8. Regulatory Changes
- C3. Proactivity